Report Missing Letter - Provided Information Ändra till svenska Visa svenska

Complete information increases the chance that the letter will be found.
Please note that you have 20 minutes to submit your application. * = mandatory information
Has your letter arrived? Feel free to let us know via email . Do not forget to enter the case number.

Here you can read more about how PTS processes personal data.


Step 1 of 3 - Current Step - Submitting Data

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Date the letter was sent
Fill in the date you think you sent the letter. If you do not remember the date you sent the letter, the field can be left blank. This information is not mandatory, but facilitates the processing of your case.
Contact Details
Enter your full name here.
This information is not mandatory, but is needed so that we can contact you quickly if we have any information about your case. Information about your e-mail address will not be disclosed to anyone other than PTS unit for missing letters without your consent.
Your case number will be sent to your email address.
Phone number means the number where you can be reached during the day. This information is not mandatory, but is needed so that we can contact you quickly if we have any information about your case. Do not forget to enter area code . <br> <br> Example: <br> 08 1234567
Sender (who sent the letter?)
Enter your full name here.
If the letter was sent from a company, the company's full name should be filled in here.
c/o
Here you must fill in the street name and street number. When filling in the street address avoid abbreviations of the road name. Below are some examples of what the street address might look like: <br> <br> Street address: Hundvägen 7 <br > Street address: Hundvägen 7a <br> Street address: Hundvägen 7A <br> Street address: Hundvägen 7 5tr <br> Street address: Hundvägen 7 5TR <br> Street address: Box 1234 <br> <br> The following abbreviations can be used to clarify the street address: <br> <br> BV = ground floor, lower floor <br> TR = stairs up <br> TR N = stairs down <br> U = ascent <br> ÖG = across the yard <br> 1/2 = half stairs <br > APARTMENT = apartment number (eg APARTMENT 101 or apartment 101)
Here you must fill in the postcode you have at your distribution address. <br> For foreign postcodes, first select country, then you can write any number of digits but no letters.
By town/city is meant the place where you live. Avoid filling in your post office with abbreviations. <br> <br> Example: <br> Stockholm <br> Halmstad <br> Hallsberg

We only handle Swedish letters - letters sent within or from Sweden

If the letter is recommended, enter the REK ID you received when submitting.
Receiver (to whom is the letter sent?)
Enter your full name here.
If the letter was sent from a company, the company's full name should be filled in here.
c/o
Here you must fill in the street name and street number. When filling in the street address avoid abbreviations of the road name. Below are some examples of what the street address might look like: <br> <br> Street address: Hundvägen 7 <br > Street address: Hundvägen 7a <br> Street address: Hundvägen 7A <br> Street address: Hundvägen 7 5tr <br> Street address: Hundvägen 7 5TR <br> Street address: Box 1234 <br> <br> The following abbreviations can be used to clarify the street address: <br> <br> BV = ground floor, lower floor <br> TR = stairs up <br> TR N = stairs down <br> U = ascent <br> ÖG = across the yard <br> 1/2 = half stairs <br > APARTMENT = apartment number (eg APARTMENT 101 or apartment 101)
Here you must fill in the postcode you have at your distribution address. <br> For foreign postcodes, first select country, then you can write any number of digits but no letters.
By town/city is meant the place where you live. Avoid filling in your post office with abbreviations. <br> <br> Example: <br> Stockholm <br> Halmstad <br> Hallsberg
Description of the shipment
Enter the content for a more detailed search of the shipment.
Enter the content for a more detailed search of the shipment.

Step 1 of 3 - Current Step - Submitting Data

Preview
Confirmation